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6 comments

I ordered some shirts and shorts online from this store. When the items arrived they were all too big. I called the store and spoke to Frank the owner and he immediately went into his policy, yada yada. I told him I didn't want to return anything or want my money back, I just wanted to do an exchange. He told me to box up the items and send it back. Upon receiving the items they told me some of the items I was unable to return. They told me they were clearence items and there are no exchanges. (Don't try and guess your size from this place or you will be keeping that item) When all said was done and the exchange was complete I was told I would have to pay for shipping. I agreed and was charged $15. Then an email later said some of the items were backordered for 2 weeks. I could either wait for 2 weeks or select different colors. If your lucky and you get your stuff and it's a perfect fit then you win! But if the size is incorrect, then your in for more money, a few phone conversations, items listed in the site but are backordered, time lost, and just enough to make you say, ok just send me what you got so I can move on with my life. This is not a simple store that will do exchanges. ABSOLUTELY NO RETURNS. I'm moving on to another site that sells workout clothing

physiquebodyware

physiquebodywareusa.com

physique bodyware usa

Monetary Loss: $50.

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Anonymous
#1079838

I tried cancelling my order and they did cancel it then they said I was banned from buying anything there' that's kind of ridiculous.

Anonymous
to Anonymous Kingston, New York, United States #1243819

Customer was using a stolen credit card

Anonymous
#1024570

Horrible customer service! Buyer beware! In this day and age very surprised this company is still is business!

Anonymous
#1011472

PHYSIQUE BODYWARE IS A HORRIBLE COMPANY THE OWNERS ARE FRAN AND WAYNE MARRIED OBESE COUPLE AND THEY WORK OUT OF THEIR BASMENT. BEWARE BEWARE BEWARE THEY ARE WICKED AND EVIL PEOPLE WHO LOVE TO SCREW CUSTOMERS AND OTHER PEOPLE THEY PREACH TO BE RELIGIOUS PEOPLE REMEBER RELIOUS PEOPLE ARE THE BIGGEST HIPPOCRATES. STAY FAR AWAY FROM THE TRAINWRECK COMPANY

Anonymous
#535532

All you have to do is call us TOLL FREE if you're not sure what size you take! Even states to call us TOLL FREE on the site!

www.physiquebodywareusa.com

Anonymous
to Physique Bodyware #1285344

This is how you speak to customers? This is telling of your lack of dedication or attention to the needs of customers.

"Screaming" at customers like this makes us doubt that you actually care about resolving matters and operating an ethical venture.

We will be reaching out to your customers so that we can also investigate. Thank you.

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